![]() ![]() It streamlines our work, from the initial incident report up to the court,” Dunn said. With CivicRMS, Sparta Police Department and White County can work together on one case that can be indicted exponentially faster. “Compared to how it used to be, switching to CivicEye has been a big upgrade. The cloud-based platform enables officers and personnel to access the same data in real time on a secure, two-factor authentication device. With CivicRMS, both agencies can streamline their reporting efforts not only by inputting the details associated with a crime or case but also by sharing it with ease both departmentally and with the prosecutor’s office. White County Sheriff’s Office and Sparta Police Department chose CivicEye for its sharing capabilities across jurisdictions, its seamless integration with CAD and JMS and CivicEye’s committed support staff readily available to mitigate issues. Sharing capabilities across jurisdictionsīefore CivicRMS, each agency utilized a separate record management system (RMS). Whereas now, if we put it all together, it’s one big case that gets indicted, instead of them holding ‘this case’ or ‘this case’ over their head,” Dunn stated. ‘You plea to this, we’ll dismiss this one,’ and give them a plea deal. Whoever has the best case is what they’re going to prosecute. “The way it was before : the sheriff’s office would build a case on ‘this person,’ the city would also be working on that person. Nick Dunn, a detective with Sparta Police Department, explained how information gaps impacted the prosecution and indictment process. they can go in and see the same cases that we’re working on and mutually work together to solve certain cases,” Theiss said. “A lot of the time, we have the same suspects, but before, we would’ve never known that. The two agencies, located in eastern Tennessee, were accustomed to gaps in their vital, everyday communications. White County Sheriff’s Office and Sparta Police Department have a total of 55 total officers and sheriffs combined and serve a population of 32,029 people. In the case study below, we’ll show you how. Today, officers’ time is more valuable than ever as law enforcement agencies struggle to recruit and retain officers.ĬivicEye believes that software can radically impact and improve officers’ day-to-day operations, safety and effectiveness. This isn’t to mention the countless hours officers spend writing reports, trying to validate reports and preparing Grand Jury Packets. ![]() While my officer is sitting on the side of the road, I’m trying to see if this other county ,” Hillis explained.Īlongside the potential danger officers face in these situations, officers are forced to waste valuable patrol time waiting for information access. “Sometimes they’ll have me call surrounding counties, and you have to go through the recording that the stations have … and it takes forever. When an officer needs to search for outstanding warrants from neighboring counties, he or she will give Hillis a call. Sheila Hillis is a warrants officer with White County Sherrif’s Office in Tennessee. In 2023, when your average citizen can share information globally and instantly, you’d imagine that law enforcement officers have that same capability, if not more. When an officer pulls someone over on the side of the road, they need to immediately access outstanding warrants. Law enforcement officers don’t have minutes – or even seconds – to waste. ![]()
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